As a member of our team, the successful candidate will:

• Support the different areas of daily activities at the Monument-National campus through a variety of tasks;

• Participate in current changes and contribute to creating new projects;

• Maintain honest and open communication paths within the organization, to achieve cohesion and efficiency;

• Participate in group efforts to build a safe and inclusive professional environment;

• Share the opinion that theatre brings people together, and creates opportunities for individuals to imagine, think, and feel, collectively.

The selected candidate will be called to:

• Contribute to maintaining a warm and proactive work environment;

• Support the establishment of best practices and innovative ideas, which make us stand out in the field of customer experience and client relations;

• Contribute to the constant improvement of work tools and processes;

• Work on certain internal or external client shows as events manager;

• Welcome and guide students and external visitors;

• Answer, filter, and forward phone calls;

• Manage internal and external post and deliveries;

• Participate in operating and maintaining databases at the Monument-National campus;

• Operate our management system (Chronos);

• Create, draft, and update various letters and documents;

• Perform a market watch to keep track of trends;

• Sort, classify, and archive our data and documents;

• Share relevant information with security officers upon their arrival;

• Ensure the enforcement of security protocols and manage access codes on digital keyboards;

• Administer the Info email inbox;

• Perform any other related task.

• Professional experience in a similar position;

• Written and oral proficiency in French and English;

• Strong organizational skills and an ability to set priorities and meet deadlines;

• In-depth knowledge of Microsoft Office (including Office 365 and Excel) and ease mastering new softwares;

• Excellent relational skills, sense for customer service, good judgment, diplomacy, positive energy, respect, and stress management;

• Strong aptitude for teamwork with an openness to others and diverse ideas;

• Excellent interpersonal skills along with initiative, problem-solving skills, sound judgment, creativity, thoroughness, diplomacy, autonomy, integrity, resourcefulness, and a good sense of humour;

• Good at creating relationships of trust; discipline, resourcefulness, enthusiasm, and meticulousness;

• Sense of responsibility;

• Versatility and capability to work independently;

• Multitasking skills.

This is a permanent full-time position, with work hours spanning generally from Monday to Friday, but candidates must present a certain flexibility regarding working hours.