Position type: Part-time / occasional
Start date: As soon as possible
Compensation: According to the current salary scale and experience
The House Manager at the Monument-National is responsible for the smooth running of performances, coordination with clients and teams, and ensuring compliance with safety and service standards. Do you enjoy orchestrating event operations, supervising a team, and providing quality service to the public? Do you thrive in the atmosphere of the performing arts and wish to contribute to welcoming audiences in a landmark venue — the oldest theatre still in operation in Canada? If you answered yes to all these questions, we invite you to apply.
Responsibilities
Team management
- Supervise front-of-house, bar, door, and other staff members;
- Lead pre-show briefings and ensure a positive work environment;
- Provide caring and constructive guidance throughout the evening;
- Take part in training new employees.
Event coordination
- Act as the link between the Front of House Coordinator and the front-of-house team;
- Coordinate with the Front of House Coordinator to meet client needs;
- Follow preparation and event execution guidelines;
- Manage the setup and takedown of spaces and front-of-house equipment;
- Establish and implement door opening, audience entry, and exit schedules;
- Prepare the internal team plan for each performance or event (placements, breaks, schedules);
- Manage unforeseen situations proactively;
- Allocate human resources according to the needs of the evening.
Ideal Profile
- Relevant experience in team management or event coordination;
- Natural leadership and calm under pressure;
- Strong organizational skills, rigour, and autonomy;
- Excellent interpersonal skills with the public;
- Good physical condition;
- Fluency in French and English;
- Availability in the evenings and on weekends.
What we offer
- A strategic and essential position in a landmark of the cultural sector;
- A rewarding, supportive, and dynamic work environment;
- A rich immersion in the world of the performing arts;
- Flexible hours and strong autonomy in the field;
- Concrete opportunities to develop your skills in event management and production, communications, and audience experience management;
- Training upon hiring and ongoing support.
How to apply?
Send your CV and cover letter to accueil@ent-nts.ca, with the subject line: Application – House Manager.
Please indicate your availability (Monday to Sunday, AM and PM) and, if you wish, your pronouns.
Accessibility and inclusion
We encourage applications from individuals of all identities, backgrounds, and experiences.
If you have any questions or specific needs related to the recruitment process, please let us know.
Apply now!
About the School
For 65 years, the National Theatre School of Canada (NTS) has been training the next generation of theatre artists. Through its wide range of programs and unique pedagogy, the School has been shaping the cultural landscape from coast to coast to coast. Backed by a renewed vision and an ambitious strategic plan for the years ahead, NTS is working to strengthen its position as the theatre training institution of choice nationwide, while finding innovative ways to attract the emerging artists who will walk its halls—and who will one day help shape our society.
The Monument-National, its landmark theatre that has welcomed diverse cultural and artistic communities since 1893, is also undergoing a transformation, bringing with it a host of opportunities and challenges.
