Operations Director | Training Support

The National Theatre School of Canada (NTS) believes in employment equity and is committed to providing a workplace that is inclusive and accessible to all. For NTS, it is imperative that the diversity of our community be reflected in our staff, who must likewise be comfortable working with and for people of all walks of life. We strongly support the right to employability and greatly encourage applications from Indigenous people, people of colour, and those of all other ethnic and cultural affiliations, regardless of age, gender, sexual orientation, and disability.

Operations Director | Training Support

The National Theatre School of Canada (NTS) defines itself as an “art school”: this educational and artistic institution offers the best training possible through professional practices. It invites students to learn, innovate and rethink the theatre of tomorrow. The School has several spheres of activity, including nine professional training programs and a Centre for Arts and Social Innovation. Its activities take place mainly in the two campuses of the School, namely the Saint-Denis Campus (Saint-Denis) and the Monument-National Campus (M-N).

Apply now!

Job Description

With the support of the operations team divided between the two campuses, the director’s main mission is overseeing the planning and management of operations in relation to the School’s spheres of activities mentioned above, while ensuring alignment with the School’s mission, vision and values.

The School, just like the performing arts community, is currently going through a period of major transformation that requires great adaptability. The director will have to demonstrate a creative approach, a unifying style of leadership and contagious energy! As part of their role, the dynamic person who will join the team will leverage skills that will enable them to adapt to the School’s ecosystem with agility and to:


  • Create relationships with the faculty during the school year, but also with the team at the Centre for Art and Social Innovation, as well as with the public and external clientele who visit the M-N Campus (mainly during the summertime).
  • Support the changes that the School engages in and participate in the implementation of innovative processes.
  • Contribute to maintaining frank and open exchanges that foster cohesion and effective work.
  • Participate in team initiatives to create an inclusive and caring professional space.
  • Share the idea that theatre brings people together and allows helps us to imagine, think and feel collectively.


Specifically, the chosen candidate will perform the following duties:


  • Plan all the School’s operational activities related to training, in collaboration with the faculty, the Centre for Art and Social Innovation (CASI) team, the members of the larger operations team and the organization’s other departments.
  • Maintain healthy work relationships, encourage communication and develop synergy between the operational teams in the two campuses.
  • Communicate regularly with the executive artistic directors and the director of Arts Engagement as well as with their respective teams and propose quality services and strategies adapted to educational needs, taking into account the various aspects specific to the operations of both campuses.
  • Assist the Chief Operations Officer by ensuring the proper management of daily operations and all activities and events taking place in both campuses, in particular external rentals in the M-N Campus, which mainly take place during the summer.
  • Support the realization of related CASI activities taking place in both campuses, participate in the strategic development of the new CASI model and help to implement policies and work processes necessary to support the projects.
  • In collaboration with the technical department, ensure the continuation of safe technical services as well as good work relationships with the various groups.
  • In collaboration with the workshop managers, ensure the continuation of safe services in the workshops, as well as good work relationships with the various teams.
  • Oversee the proper operation, maintenance and safety of spaces and buildings.
  • Hire, evaluate, coach and support team members under their leadership.
  • Promote sound and equitable management practices for the permanent and temporary staff of both campuses.
  • Participate in various management committees and other related tasks.


  • Training and/or professional experience in a similar position that has helped the candidate to develop leadership skills in the performing arts.
  • Experience in administrative and operational management.
  • Strong organizational skills and ability to set priorities and meet deadlines.
  • Excellent interpersonal skills and ability to build trust.
  • Work approach that is both human-centred and pragmatic.
  • Strong customer focus, discernment, diplomacy, cheerfulness, discretion, stress management, resourcefulness, enthusiasm and attention to detail.
  • In-depth knowledge of the Office Suite (among others, Office 365 and Excel) and other database software.
  • Bilingualism: spoken and written English and French.

This is a permanent full-time position, with time shared equally between the two NTS campuses. Presence required mainly from Monday to Friday, with the possibility of supporting the team during events taking place occasionally in the evening and on weekends during the summer.

What we offer

  • A caring, dynamic and motivating work environment; 
  • A competitive salary with an agile work schedule; 
  • An advantageous number of vacation days, plus two paid weeks during the holidays, with bonus holidays; 
  • A comprehensive group insurance plan, employee assistance program and telemedicine;  
  • A very advantageous defined benefit pension plan; 
  • A free parking space at the Saint-Denis pavilion; 
  • The privilege of working daily with a dedicated team, exceptional artists from across Canada and over 170 talented students; all in a bilingual, diverse and inclusive work environment! 

How to apply?

Please send your CV and motivation letter to cv@ent-nts.ca

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

We are committed to providing a workplace that is inclusive and accessible to all and believe in the right to employability. That’s why we support accessibility and employment equality; we encourage people of all ages, genders, sexual orientations, and ethnicity, as well as Indigenous people, people with disabilities, and people of colour, to apply.

Apply now!

Discover the daily experience at NTS! | Subscribe to our Newsletter

The National Theatre School: 1 art school, 9 professional training programs