Operations Director | Training Support

The National Theatre School (NTS) identifies as an "art school": a pedagogical and artistic institution that relies on professional practices to provide the best possible training. Students are invited to learn, innovate and rethink the future of theater. The School's many areas of activity include its nine professional programs and its Center for Arts and Social Innovation. 

Operations Director | Training Support

Working alongside a large operations team spread across the two buildings, the Director's main mission will be to plan and manage operations related to the School's previously mentioned areas of activity, while ensuring cohesion with the School's mission, vision and values. Most of the position's activities take place at the Monument-National (M-N) campus. 

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Job Description

As in the performing arts community, the School is undergoing major transformations that require a great deal of adaptability. We are looking for a director with a creative approach, inspiring leadership and contagious energy! The dynamic person who joins the team will have the skills to navigate the School's ecosystem and to : 

  • Build solid connections with the pedagogical group during the school year, with the Center for Arts and Social Innovation team, as well as with external audiences/clients of the M-N campus (mainly during the summer). 
  • Support the changes promoted by the School and get involved in the implementation of innovative processes. 
  • Maintain honest and open communication to ensure cohesion and efficient work.  
  • Join the team's efforts to create an inclusive and caring professional space.
  • Support the belief that theater brings people together and allows them to imagine, think and feel collectively. 

 

More specifically, the person will: 

  • Plan the School's operational activities related to training, in close collaboration with the pedagogical group, the Center for Arts and Social Innovation (CASI) team, the Operations team and all other departments of the organization. 
  • Monitor the Monument-National’s operations budget. 
  • Support the Monument-National’s Technical Director in the operational management of external rentals, mostly held during the summer period and school breaks. 
  • Recruit, assess, coach and support team members under their leadership. 
  • Implement policies and workflows to support the Monument-National's various projects. 
  • Foster healthy collaboration, communication and synergy between the operational teams of both campuses. 
  • Regularly liaise with program directors to assess their needs and provide them with appropriate services and strategies to meet their pedagogical requirements. 
  • Assist the Monument-National's technical management in maintaining safe technical services and good working relationships with the various groups. 
  • Working with the Shop Managers, ensure the maintenance of safe services in the shops, as well as good working relationships with the various teams. 
  • Along with the Superintendent, ensure the proper operation, maintenance and safety of spaces and buildings. 
  • Promote sound and fair management practices for permanent and temporary staff. 
  • Participate in various management committees and other related tasks. 

Profile

  • Training and/or professional experience that has helped develop leadership skills in a similar position and in the performing arts. 
  • Good experience in administrative and operational management. 
  • Solid organizational skills, ability to set priorities and meet deadlines. 
  • Excellent interpersonal skills and ability to build trust. 
  • People-oriented and pragmatic approach to work. 
  • Strong sense of customer service, judgement, diplomacy, good sense of humor, discretion, stress management, resourcefulness, dynamism and attention to detail. 
  • Thorough knowledge of the Office Suite (among others, Office 365 and Excel) and other database software. 
  • Written and spoken bilingualism, French and English. 

This is a permanent, full-time position. Presence mainly required from Monday to Friday, with the possibility of supporting the team during events held on some evenings and weekends during the summer. 

What we offer

  • A caring, dynamic and motivating work environment; 
  • A competitive salary with an agile work schedule; 
  • An advantageous number of vacation days, plus two paid weeks during the holidays, with bonus holidays; 
  • A comprehensive group insurance plan, employee assistance program and telemedicine;  
  • A very advantageous defined benefit pension plan; 
  • A free parking space at the Saint-Denis pavilion; 
  • The privilege of working daily with a dedicated team, exceptional artists from across Canada and over 170 talented students; all in a bilingual, diverse and inclusive work environment! 

How to apply?

Please send your CV and motivation letter to cv@ent-nts.ca

Deadline for application: October 8.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

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The National Theatre School of Canada (NTS) believes in employment equity and is committed to providing a workplace that is inclusive and accessible to all. For NTS, it is imperative that the diversity of our community be reflected in our staff, who must likewise be comfortable working with and for people of all walks of life. We strongly support the right to employability and greatly encourage applications from Indigenous people, people of colour, and those of all other ethnic and cultural affiliations, regardless of age, gender, sexual orientation, and disability.

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